On the occasion of National Technology Day, industry leaders reflect on how technology is not just enhancing operations but reshaping entire sectors—from aviation and travel to staffing and connectivity. With a clear focus on efficiency, innovation, and user-centric design, technology is playing a pivotal role in transforming the way individuals work, travel, connect, and live.
Siddharth Sharma, Head of IT Operations, Digi Yatra Foundation, “Technology has transformed the passenger travel experience, making journeys smarter, faster, and more privacy-preserving. From seamless digital booking and biometric-based boarding to real-time updates and AI-powered travel assistants, innovation has reshaped every stage of the travel lifecycle. Passengers benefit from predictive analytics that optimize travel options, reduce delays, and deliver proactive notifications – enhancing convenience and reducing travel related stress. Mobile apps now replace paper tickets, physical ID documents, and manual processes, while self-service automated infrastructure ensures safety and operational efficiency. The introduction of Digital Travel Credentials (DTCs) enables secure, contactless identification, minimizing friction while enhancing data protection. Decentralized architectures and privacy-by-design frameworks empower travelers to retain control over their personal data. Even loyalty programs are evolving through privacy-preserving technologies like zero-knowledge proofs, allowing reward accumulation without exposing sensitive user information. As sustainability and smart mobility gain momentum, technology is also enabling greener, integrated travel. Technology isn’t just supporting travel, it’s safeguarding and shaping its future.”
Kartik Narayan, CEO- Staffing, TeamLease Services, “Technology is fundamentally transforming India’s blue-collar workforce, unlocking unprecedented opportunities for job creation, skill development, and financial inclusion. With over 450 million workers, this segment is witnessing rapid digitisation, from AI-powered hiring platforms reducing recruitment time by over 80%, to immersive AR/VR training cutting workplace accidents by nearly 30%. The surge in sectors like infrastructure, manufacturing, and quick commerce is driving demand for millions of skilled workers. However, bridging the skill gap and ensuring regulatory compliance remain critical. As India marches toward a $5 trillion economy, integrating technology with inclusive policies will be key to empowering blue-collar workers, formalising gig employment, and building a resilient, future-ready labour ecosystem.”
Yuvraj Shidhaye, Founder and Director, TreadBinary, On National Technology Day, it’s important to recognize not only the breakthroughs and inventions that capture headlines but also the technologies that quietly power business transformation. Enterprise Resource Planning (ERP) systems are a great example. For startups and growing companies, ERP plays a crucial role in streamlining operations, enhancing transparency, and enabling real-time decision-making. This makes it easier to cut down on confusion, save time, and make faster, smarter decisions. In today’s fast-changing world, having a clear and connected view of the business is more important than ever. ERP systems give companies the structure they need to grow smoothly and handle challenges without falling apart. As we celebrate technology today, it’s important to also appreciate these behind-the-scenes systems that keep businesses strong, focused, and ready for the future.
Mr Rikant Pittie, CEO and Co-Founder, EaseMyTrip, “Technology is fundamentally reshaping the travel industry through AI-powered personalisation, seamless booking experiences, and data-driven insights. The travel tech sector shows a remarkable strength, projected to reach USD 745.58 Million by 2033 with a 7.32% CAGR (2025-2033). Major technological developments in the industry include AI-driven recommendation engines, contactless experiences, virtual reality previews, and blockchain for secure transactions.
At EaseMyTrip, we leverage AI/ML and data mining to transform travel operations, making extraordinary experiences accessible across India. As a technology-focused platform, we work towards providing seamless and customised services through innovations like predictive analytics for personalised recommendations, streamlined booking processes, real-time customer support solutions, and dynamic pricing optimisation. Through these technological initiatives, customers create lifetime memories while enjoying tailored travel experiences.”
Mr Naveen Nahar, VP of Marketing, ACT Fibernet, “National Technology Day is a reminder of how deeply innovation has become part of our daily lives. Whether we are working from home, streaming a show, chatting with our loved ones or helping our kids attend online classes, we rely on strong, dependable connectivity. The tangible progress in technology today is about making these everyday moments smoother and effortless — through networks that are faster, smarter, and built around people’s needs.”
From enabling smarter travel to upskilling India’s workforce and streamlining business operations, technology continues to be a powerful enabler of progress. As industries evolve and consumer expectations rise, the role of technology in delivering seamless, secure, and inclusive solutions becomes more critical than ever. On National Technology Day, these voices from across sectors serve as a reminder of the responsibility and opportunity we have to innovate meaningfully—for people, for business, and for the future.