Genesys Becomes First Global CCaaS Provider with Indian Node and UL VNO License
Bengaluru,, 1st October , 2024 – Genesys, a global cloud leader in AI-powered experience orchestration, announced that it has secured a Unified License Virtual Network Operator (UL VNO) license in India, obtained under Department of Telecommunications (DoT) guidelines. This establishes Genesys Cloud as the first global Contact Center as a Service (CCaaS) platform with a …
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