By – Raman Khanduja, CEO and Co-founder of Mintoak
“For a long time, SMEs were financially excluded not by intent but because traditional channels failed to serve them effectively. Digital payments and infrastructure laid the foundation for inclusion and started engaging them meaningfully. Now AI is set to strengthen and accelerate that progress. It allows the payments ecosystem to offer data-driven support that helps merchants run their businesses better and smarter. At Mintoak, we believe AI isn’t just about automation. Its about deeper engagement and real empowerment for the SME sector. It’s a powerful step forward in building a more inclusive and responsive financial ecosystem.”