Western Railways Joins Forces with Namaste Health App to Enhance Emergency Care for Passengers

India, 2024 : In a landmark event held at Churchgate Station, on 17th Dec 2024, Free Service of Namaste Health, an innovative emergency healthcare app, was officially launched for the commuters of Western Railway, promising to revolutionize emergency medical access for Mumbai’s bustling commuter network. The app, founded by renowned plastic surgeon and visionary Dr. Anshuman Manaswi, offers real-time Instant video access to healthcare professionals during emergencies, making it a lifeline for the city’s railway passengers.

The launch event, hosted in the Main Hall of Churchgate Station, witnessed an esteemed gathering of dignitaries and supporters. As chief guests, Shri Ashok Mishra, General Manager of Western Railways, and Shri Niraj Verma, Divisional Railway Manager, graced the occasion and formally launched the app’s free service for western railways commuters.

Several notable personalities attended the launch to lend their support to this groundbreaking initiative, including. Shrimati Konda Anuradha, Principal Chief Medical Officer of Western Railways, Shri Abhay Singh Chauhan, Senior Divisional Commercial Manager, Dr. Jyotsana Arora, Chief Medical officer and Shri Taha Shah Badusha, renowned actor of Heeramandi fame.

Western Railways has partnered with Namaste Health to provide Free emergency video call with the Doctors from the Railway Platforms, emphasizing their shared commitment to enhancing safety and well-being for commuters. This collaboration underscores the importance of providing timely and reliable medical guidance in emergencies for Mumbai’s railway passengers.

Dr. Anshuman Manaswi, Founder and Director of Namaste Health, said, “Namaste Health is a step towards making emergency care more secure, timely, hand-held, and accessible to all. With Western Railways’ support, we aim to help lakhs of individuals who depend on this network every day and face minor to major emergency health issues, especially during rush hours. Hundreds of lives lost in the first couple of minutes can be saved, and the golden hour best utilized with the collective effort of a smartphone equipped with the Namaste Health App, instant access to emergency doctors, and timely connectivity to hospitals. The seamless collaboration of all these stakeholders, along with ambulance services, is the key to success in this challenging endeavour of saving more lives in the immediate post-emergency period. Hundreds more patients with minor ailments will also receive correct guidance, which is equally important for proper recovery.” It is important to realize that a doctor on video app can reach faster than any physical doctor and be of help in critical cases by empowering a bystander or relative.

Namaste Health app is designed to offer instant access to medical professionals via video consultations, bridging the gap between emergencies and accessible healthcare. This innovative solution aligns seamlessly with Western Railways’ mission of ensuring a safer commuting experience for its passengers.

The launch event marked a milestone in public health innovation, blending technology with accessibility to address the unique challenges faced by Mumbai’s commuters. Namaste Health is poised to become an essential medical app not only for the western railway but for entire Mumbai and the rest of India in the coming times.

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